Annual Report 2025 - Proud of our achievements, but alarmed at ongoing increase in demand for our support

23 September 2025

Read and download the 24pp full report here

Women at The Well today (23 September 2025) published its annual impact report, which looks back on our work with women over the last year, local trends and how our work has been resourced.

Women at The Well CEO Sarah Green said:

 

“I am so proud of what our small team of very dedicated staff members and volunteers have achieved over the last year. We have protected our unique delivery model of unconditional, unrushed support for women who have often been failed by other agencies. We worked hard to earn women’s trust, and have been creative and responsive to women’s needs.

 

“We have supported women to access safe accommodation, we have advocated with and for women through every part of the health system, and we have done everything possible to alleviate appalling destitution. We have tried to help women access justice, and we have been a safe women only space for therapeutic support and making social connections.

 

“But we continue to see alarming levels of need. There are twice as many women visiting our no appointment drop-in centre than in earlier times, our food bill doubled during 2024 and many women arrive hungry. Our outreach team is finding clusters of women in tents, rough-sleeping, in one of the world’s richest cities. And we see how when women are in precarity they are at much greater risk of sexual exploitation, and they face stigma and judgement in a different way from men.”

 

Last year there were 1,692 visits to Women at The Well’s women only, no appointment ‘drop-in’ centre in the King’s Cross area of London, where women can get food, hot drinks, showers, laundry and clothes, as well as advice and longer-term support. The 12-person staff team undertook long-term 1:1 advocacy with around 200 women, and the outreach team met 682 women on London’s streets and in other precarious settings. In feedback, the women who use the service told us that our women only day centre is extremely valuable to them, they told us that we have helped them to stay safe and have even been life-saving. Some women have made inspiring progress towards new starts, better health, training and work.

Sarah Green continued:

 

“We see the frontline consequences of systemic injustices every day in our work. Women come to us ultimately because the right to support and recovery after experiencing domestic and/or sexual abuse is not upheld, because the housing system fails to recognise women’s safety needs, and because in health women’s physical pain is dismissed and their mental health situations pathologized. The hostile immigration environment signals to migrant women that they must stay in the shadows and that they do not have rights to safety and protection. The experience of precarity due to poverty and criminalisation puts women at risk of great harm and sees them judged harshly.

 

“Over the last year we have supported women experiencing and at risk of harm in prostitution and/or sexual exploitation in a huge array of contexts – from so-called ‘survival sex’ and ‘exchange’, to the ‘cuckooing’ of their homes, and through people controlling them for criminal purposes. We need an urgent conversation about these risks and harms and how they are driven by some men’s sexual entitlement.”

 

The annual impact report also includes stories from women who use the support service, reports from staff and volunteers, and a breakdown of how the organisation is resourced.

 

Women at The Well is always looking for new supporters – to contribute financially to our work and protect our unique model, to join us as volunteers (or as trustees when we are recruiting), and to spread the word about our work.

 

Read the full report here.